Legal
Contact information
Who you are buying from
This store is operated by everythingTimber.
Trading address
16 Europa Avenue
West Bromwich
B70 6TL
United Kingdom
Email
everythingtimberltd@gmail.com
Getting in touch
Email is the fastest way to reach us, and it reaches someone who knows the stock rather than a call centre. Tell us your postcode and what you are trying to build and you will get a straight answer.
If you are asking about an existing order, include the order number.
Complaints
If something has gone wrong, email us with your order number and what happened. We aim to acknowledge complaints within two working days and to resolve them within 14 days.
If you are not satisfied with how we have handled a complaint, you may be able to refer it to an alternative dispute resolution provider or to Citizens Advice on 0808 223 1133.
